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Day in the Life: IT Operations Management (ITOM)

Women AI Labs · Global

Volunteer Role Beginner New

Volunteer — unpaid

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About the role

"Day in the Life" Demonstration Series Remote · 4–6 hrs/week · 3-week project Show what an ITOM practitioner actually does day-to-day: watching event and monitoring dashboards, running discovery and service mapping, and chasing down the root cause of an outage before it becomes a bigger one. What you'll do Interview a WomenAILabs mentor or ITOM practitioner about a typical day: event management, monitoring, discovery, and service mapping work Draft a script or outline walking through one representative day, including the tools and decisions involved Produce the final piece as a short video, narrated walkthrough, or written explainer in the WomenAILabs format Revise once from editorial feedback before publishing Required qualifications Interest in IT operations or infrastructure (no prior ITOM experience required — orientation materials provided) Comfortable writing or recording a 5–10 minute explainer Available for one practitioner interview and one editorial review session What you get A Certificate of Completion naming you as the author/presenter of this "Day in the Life" piece, a published, portfolio-ready sample, and a LinkedIn-ready skills endorsement in ITOM.

Skills

Learning & Development

Screening process

This role does not use automated resume/candidate screening.

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Posted
Sep 11, 2026 (2 hours ago)